September 3, 2015
While there are many pieces to this customer retention puzzle, today we’ll focus on operations. Obviously, you still have to give ‘em the ol’ razzle dazzle with fantastic customer service but for the most part, this sale is won. The 20% of customers that generate 80% of your business are your recurring revenue stream (the […]
August 27, 2015
Your processes, your business model and your workflows will need some ironing out. That’s just a fact of life in business. We all have kinks and growing pains. That being said, every organization will also come with inherent pros -those are your competitive advantage -the positive things that make your team unique. Your competitive advantage […]
August 20, 2015
CEO of Evernote, Phil Libin, not only brought us a pretty fantastic life hack tool, but he’s also known for sharing his pearls of wisdom on the topic of booting archaic workplace practices and workflows. His common sense anecdotes on improving the place we spend a majority of our time, often leave us scratching our […]
August 18, 2015
“Differentiation is the essence of strategy, the prime source of competitive advantage. You earn money not just by performing a valuable task but by being different from your competitors in a manner that lets you serve your core customers better and more profitably.” Chris Zook and James Allen Process or product differentiates you from your […]
August 13, 2015
Our team at Volano is a pretty happy bunch. It’s a big part of our culture and is evident in our core values. A recent blog post on the Huffington Post talks about how Dr. Kaufman analyzed 24 traits of 517 individuals and looked for associations to happiness. It so happened that two traits were significant […]
July 8, 2015
If you follow Volano, you know we try to play a daily game of darts. Monday through Thursday is a quick game of 301, and Cricket on Friday’s. Today was special. John Stuifbergen finished the game by hitting the bullseye…three times. That’s right, a 3 bull out! We mark up the most notable achievements next […]
July 2, 2015
I bet your clients demand transparency. In fact, every level of your business likely demands transparency. What kind of transparency can software create? Communication and collaboration. TimeFlyFor example: At Volano our deliverable is most often the billable hour. This is our “unit of work.” It is very important that Volano’s consultants have the ability to […]
June 22, 2015
Sometimes when things fall through the cracks, it’s a huge problem. This article does an excellent job of illustrating what a classic bad system is. It was published a year ago and I’m betting it is still a problem today. It could be better!Volano could have built an amazing database system for the problem described […]
June 12, 2015
Volano’s Rod Smith and Don Stavneak: “Don’t undervalue your product” June 9, 2015 Ryan Pendell Silicon Prairie News In 2007, Rod Smith and Don Stavneak started Volano Solutions, a custom software development company. In 2012, they developed their first stand-alone product, Steelwool. They learned a lot from the experience. “One of the lessons we learned […]
April 8, 2015
I don’t know if the guys who have come before me know how lucky they were to have had Kelly to write their blog for them. Writing a short biography should be easy (who else has this breadth of knowledge on such a wonderful subject?) but as I sit here on my 10th attempt I […]
January 29, 2015
Off and Running 2015 is off to a great start for Volano and there was no better way to kick off the year than to be recognized by the Omaha Chamber of Commerce for small business of the month. We are actively looking for software developers, client support people and marketing help. Despite the pace, […]
January 15, 2015
Analyzing Franchise Opportunities Volano Solution’s most recent Saas application, Action Card, has a growing client base in the franchise market. Thought we provide the best consultation around software as a competitive advantage, our work with franchise companies and our experience in that industry naturally puts us into that thought-sphere. I worked with a lot of […]